Privacy Policy

QT Nails (“QT Nails,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an appointment, or communicate with us by phone or text message.

1. Information we collect

We may collect information that you voluntarily provide, including:

• Your name and mobile telephone number;
• Appointment requests, service interests, and scheduling preferences;
• Your SMS communication preferences and records of consent;
• Messages, questions, feedback, and other communications with us.

Our website host may also process basic technical information needed to deliver and protect the website, such as IP address, browser type, device type, access times, and security logs.

2. How we use information

We may use information to:

• Respond to questions and appointment requests;
• Schedule, confirm, update, and remind you about appointments;
• Provide service-related customer support;
• Send promotional text messages only when you have separately opted in;
• Maintain consent and opt-out records;
• Protect our website, prevent misuse, and comply with applicable law.

3. SMS and mobile information

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.

Mobile information may be provided only to service providers that help us deliver and support our messaging program, and only for that limited operational purpose, or when disclosure is required by law. Text-message consent is not a condition of purchasing goods or services from QT Nails.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or call us at (562) 498-8650.

4. When information may be disclosed

We may disclose information:

• To vendors that provide website hosting, communications, security, or other services on our behalf under appropriate use restrictions;
• When reasonably necessary to comply with law, legal process, or a lawful government request;
• To protect the rights, safety, and security of QT Nails, our customers, or others;
• In connection with a business transfer, subject to applicable privacy protections.

5. Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including customer service, consent and opt-out records, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards, but no method of storage or transmission is completely secure.

6. Your choices and privacy rights

You may ask us to update or delete information you provided, subject to legal and recordkeeping requirements. California residents may also have rights under applicable California privacy law, including the right to request access, correction, or deletion of certain personal information. To make a request, call us at (562) 498-8650.

7. Children’s privacy

This website and our text-message program are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through them.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact us